Loss Mitigation Numbers for Ameriquest, Citi , Bank Of America (BOA) , Household Mortgage , Countrywide , OCWEN , GMAC , DITECH , Chase & More

2008 May 13


I’m going to TRY and compile a complete list of contact #s for various banks REO and Loss Mitigation Departments.
Here’s the phone number list I have so far, Comment or email me if you have additional , Correct phone numbers.
Ameriquest  Mortgage
800-211-6926
Citi Mortgage Inc.
636-256-5088
Bank of America (BOA)
716-635-2982
Citi Financial Mortgage
800-422-1498
Household Mortgage
800-395-4489
Household Finance
800-333-5848
OCWEN
800-746-2936
City Mortgage
866-558-3662.
GMAC Mortgage
800-850-4622 And/Or 800-766-4622
Ditech Mortgage
800-852-0656 And/Or 800-449-8582
Washington Mutual (See Below Also)
888 456-5353

Wells Fargo Mortgage LM
866-261-5642
Countrywide Mortgage
888-453-3102
Chase Manhattan Mortgage Corp
800-446-8939 x 3553
US BANK Mortgage
888-780-3997
Greentree Mortgage
877-816-9125
National City Mortgage
1-800-367-9305 x54949
Also, take note, you can access their hardship package online.

Homecomings Financial
800-206-2901, 858-874-7417
Wells Fargo Mortgage
877-216-8448
Chase Manhattan 800-446-8939
(Wells Fargo Bank and Wells Fargo Home Loans are two different Mortgage Brokerages and
have two different LM departments)
Wells Fargo Home Loans: 877-216-8448
Wells Fargo Bank: 866-470-5230
Washington Mutual Mortgage
866-926-8936 or 866-WAMU-YES

Countrywide Home Loans
Loss Prevention / Workout Department / Loss Mitigation
Tel: 800-262-4230
Tel: 800-669-4576

As always , it may be a very good idea to get a real estate agent who specializes in short sales involved. Most banks will pay our/their commission , and therefore are free to use to help you get the home moved.

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8 Responses leave one →
  1. 2008 July 17
    Christine permalink

    FYI
    The Citi Financial and Citi Mortgage numbers are not for the REO departments. The Citi Mortgage # reported here is out of service.

  2. 2008 October 16
    Phyllis Ann Miller permalink

    Is Citi Mortgage the same as CitiBank?

  3. 2008 November 13
    Elaine Albright permalink

    I just got a number for Citi Financial 800-922-6235

    Boy! it was like pullling teeth to get the right Citi…

    Hope this helps someone else.

    Thanks for your numbers

  4. 2008 December 13
    Mike T permalink

    Has anyone had any luck with principle reductions?

  5. 2009 March 1
    Ed from Chicago permalink

    For those of you looking for a current number for Citi Loss Mitigation Dept,
    the one I was given (it works, but they are closed on the weekend) is:

    1-866-272-4749
    M-F 7am-7pm CST

    Good luck, everyone!

  6. 2009 March 10
    Edgar Salazar permalink

    This is great I new to the part of the business so I will check in later and give an update.

    Thank you!

  7. 2009 April 1
    Toni permalink

    Thanks for this website I trying to buy a reo home to live in, and having these numbers I hope will get me closer to my dream home.

  8. 2009 April 6
    Albert permalink

    Wells Fargo Mortgage number 1-877-216-8448 is no longer active. The new number is 1-800-416-1472.

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